Shipping Policy

General Shipping Rules:


  • All orders placed post 5:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per given timelines.

  • Any order placed/booked on late weekend i.e. on Saturday post 5:00 pm will be automatically process for dispatch on Monday or on Next Working day evening. There is no courier service or pickups on Sunday or on any Government Holiday hence we have restricted dispatch timelines due to limited shelf life of our products.

  • Orders booked during any festival month, might be delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like, shortage of stock, overloaded shipments for delivery.

  • Shipping Details while booking should be correct and any delay in delivery due to wrong details will be sole responsibility of customer only.



We do not have service available in West Bengal territory.



Shipping and Other Charges:


  • Applicable shipping charge per order is Rs. 99/-. Free shipping on orders above Rs. 1449/-

  • Shipping charges above Rs. 5000 will be 5% of the order total



Grievance Cell:


  • All product and shipping related concerns will be entertained within 24 hours of delivery only.

  • Pictures of concerned is must.

  • All email should marked to Online@shivnext.com



CASH ON DELIVERY: Currently unavailable



Delivery Timelines:



Note: In consideration of COVID, delivery timelines are increased with 2 days from below usual TAT.



* Within the City - 3 Working days.


* Within Zone - 4 Working days.


* Within Metro cities - 5 to 7 Working days.


* Tier 1, 2, 3 cities - 5 to 7 Working days.


* Special destinations - 8 to 9 Working days.


* For Liquid items - 5 to 7 working days.




Zone Structure:



  • Within City: Ahmedabad

  • Within Zone: Gujarat

  • Metro: MUMBAI, BANGALORE, CHENNAI, DELHI, KOLKATA

  • RoI A (Rest of India A): State Capitals, Tier 1 cities and Key Tier 2 cities

  • RoI B (Rest of India B): Tier 2 and Tier 3 cities

  • Special Destinations: North East, Andaman and Nicobar, J & K.